Monday, September 17, 2012

How not to use LinkedIn effectively

Lame on Linkedin: How NOT to Ask to Connect
If you received the following LinkedIn message (an invitation to connect)…
What would you do?
(Note: some of the details of the correspondence have been changed to preserve anonymity, but otherwise, this is what I was asked to forward):
Hi Sam… I am an outgoing, personable, professional with a BS/BA in Accounting from Stuffy Business School at Private University. Post graduation I worked two years as a Staff Accountant and two years as an Assistant Project Manager. I left the position as a Staff Accountant because it was not a good fit for me. I am interested in learning about professional business administration opportunities with The Best Company in Your Town, USA. I didn’t see any job openings at that location that met my status/experience/qualifications. Can I have your email/phone, so I can send you my resume and explain my qualifications further? As a side note, I just began my job search and have had interviews with two strong local companies and things are starting to move quickly, but would like to explore opportunities that meet my status/experience/qualifications with The Best Company. My # is 555-1212 and email is desperatecandidate@zmail.com.
There are several issues with this type of LinkedIn invitation:
Problem 1: Even when sending a message within Linkedin, formatting matters. This is just one big glob of text. It is overwhelming to read. Invitations are easier to read when broken into paragraphs.
Problem 2: It isn’t until the 4th sentence that Sam (the recipient) will realize what this person is asking. Will Sam read that far?
Problem 3: What kind of job is this job seeker looking for exactly? “Business Administration opportunities”? This is too vague. It requires too much thinking for a reader who is busy.
Problem 4: “Can I have your email/phone so I can send you my resume?” Are you kidding?! First of all, this candidate should put his resume in his LinkedIn profile as a Boxnet file. Second, he has assumed that someone would want his resume – so far, as the reader, I am not convinced I would want it. Third, if this person accepts the invite, then the job seeker should be able to see the email address.
Problem 5: What this job seeker has done is to put the burden of action on Sam. People are busy. They don’t owe strangers anything, it has to be earned. As the “requester”, take ownership, accountability and action!
Problem 6: This invitation to connect has become a classic example of “bait and switch” or, “connect with me so I can use you to find a job.” No one wants to feel used.
Networking requires patience and finesse. One of the most important rules of social networking is to build a relationship. Remember, a relationship is a two-way street. Think about what the other person needs or wants to get from the relationship. Here’s an example of how this message could be re-worded:
Hello Sam:
I have asked Hannah to forward this request to connect on LinkedIn because of my interest in what you are doing to promote the Best Company’s reputation in Your Town. I also see you are quite involved and active on LinkedIn.
As a Staff Accountant and Assistant Project Manager, I’ve been able to save my company money by implementing quality processes and improving cross-departmental communication. I strongly believe these accomplishments would be of value at The Best Company as well, however, I would like the opportunity to better understand the goals and challenges of The Best Company.
By connecting on LinkedIn, I hope to learn more about you and The Best Company and one day meet in person. Might you be attending the Digital Your Town event in May? Perhaps we can chat further then.

Thanks for your willingness to connect.
How would you re-word this invite? What have you said in your invitations to connect through LinkedIn?

About the Author: Hannah Morgan brings over 10 years of experience helping displaced workers search for their next opportunity, and has developed and delivered workshops as well as managed the implementation of Career Navigator, a five-day intensive boot camp for professional level job seekers.
In addition to her blog, Career Sherpa, Hannah is honored to be designated as Job Search Navigator on Job-Hunt.org as well as a featured blogger on HerRochester. She also contributes to Career Collective, a community of expert career coaches and resume writing professionals who write monthly on job search topics, and guest blogs for Brand-Yourself.com on social media trends and tools. Follow Hannah on Twitter!

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